Terms of Service

Last updated: 19 April 2026

These Terms of Service ("Terms") govern the relationship between you ("Client", "you") and LVRG ("we", "us", "our") in relation to the marketing services we provide. By engaging our services, you agree to these Terms.

1. Services Provided

LVRG provides done-for-you lead generation services for project-based trade businesses in Australia. Our services may include:

• Meta (Facebook and Instagram) advertising campaign management
• Landing page design and development
• CRM setup and automation via GoHighLevel (GHL)
• Lead qualification and follow-up systems
• Ad creative development (copy and visual assets)
• Campaign reporting and optimisation

2. Payment Terms

Our standard service fee is $2,000 per month (excluding GST), plus ad spend paid directly by the Client to the advertising platform (e.g., Meta).

• Service fees are invoiced monthly in advance
• Payment is due within 7 days of invoice
• Ad spend is separate from our service fee and is managed by the Client through their own advertising account
• We will recommend an appropriate ad budget based on your trade, location, and goals

3. Performance Guarantee

LVRG guarantees $100,000 in booked work within 90 days of campaign launch. If this target is not achieved within the 90-day period, we will continue working at no additional service fee until the target is met.

This guarantee is subject to the following conditions:

• The Client maintains the agreed minimum ad spend throughout the guarantee period
• The Client follows up on all leads within a reasonable timeframe (within 24 hours)
• The Client provides accurate information about job values and bookings
• "Booked work" means jobs that have been quoted and accepted by the homeowner, regardless of when the work is scheduled to commence

4. Geographic Exclusivity

LVRG operates on a one-client-per-suburb-per-trade model. Once you are accepted as a client, we will not take on another business in the same trade within your designated suburb or service area. This exclusivity remains in effect for the duration of our engagement.

5. Intellectual Property

All marketing assets created by LVRG during the course of our engagement remain the intellectual property of LVRG. This includes, but is not limited to:

• Ad creatives (copy and visual assets)
• Landing pages and website designs
• CRM workflows and automation sequences
• Lead generation systems and funnels
• Campaign strategies and targeting frameworks

The Client is granted a licence to use these assets for the duration of the engagement. Upon termination, the Client may retain access to their CRM data and lead information, but LVRG reserves the right to deactivate landing pages, ad accounts, and automation systems built by LVRG.

6. Client Responsibilities

The Client agrees to:

• Respond to leads promptly (within 24 hours)
• Provide accurate business information for use in marketing materials
• Maintain appropriate licences and insurance for their trade
• Not engage in misleading or deceptive conduct that could affect the reputation of LVRG or the effectiveness of campaigns
• Pay invoices on time

7. Termination

Either party may terminate this agreement by providing 30 days written notice to the other party. Written notice may be provided via email.

Upon termination:

• Any outstanding invoices become immediately due
• Active advertising campaigns will be paused at the end of the notice period
• The Client retains their CRM data and lead records
• LVRG-built assets (landing pages, funnels, automations) may be deactivated
• Geographic exclusivity for the Client's suburb and trade is released

8. Limitation of Liability

LVRG provides marketing and lead generation services only. We do not guarantee specific revenue outcomes beyond the performance guarantee described in Section 3. Our liability is limited to the fees paid by the Client in the 3 months preceding any claim.

LVRG is not liable for:

• The Client's ability to convert leads into paying customers
• Changes to advertising platform policies or costs
• Loss of revenue due to the Client's failure to follow up on leads
• Any indirect, incidental, or consequential damages

9. Confidentiality

Both parties agree to keep confidential any proprietary information shared during the engagement. This includes campaign performance data, business financials, client lists, and marketing strategies. This obligation survives termination of the agreement.

10. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.

11. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated to active clients via email. Continued use of our services after changes are communicated constitutes acceptance of the updated Terms.

12. Contact

For questions about these Terms, please contact:

Kevin Tran, Director
Email: kevin@lvrg.com.au
Phone: 0468 098 568